Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wiretek Australia's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.The term 'Wiretek Australia' or 'us' or 'we' refers to the owner of the website whose registered office is Unit 3, 11 Romford Road, Kings Park, NSW 2148. Our company registration number is 87 074 026 850. The term 'you' refers to the user or viewer of our website.The use of this website is subject to the following terms of use:The content of the pages of this website is for your general information and use only, It is subject to change without notice.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).All pricing displayed on www.wiretek.com.au is in Australian Dollars and excludes GST. GST and Shipping will be calculated during the checkout process and will be displayed in the payment summary.Additional copies of invoices are subject to a service fee per invoice charged at Wiretek Australia's discretion.ALL SALES MUST MEET A MINIMUM OF $100 EXCLUDING GST

Delivery Terms

All transactions are FOB, Ex-Wiretek warehouse. Claims for shortages, damages and invoice discrepancies must be made in writing within 24 hours of delivery/receipt of goods. Please email sales@wiretek.com.au or Fax:- (02) 9672 4548, All deliveries must be signed for, so proof of delivery can be obtained. Wiretek Australia takes NO responsibility for goods delivered/signed for by other parties/locations. Legal and equitable title in all goods and all materials supplied by Wiretek Australia does not pass to the client until all moneys owing by the Client have been paid

Refund and Returns

Return of goods to Wiretek Australia will denote acceptance of Terms and Conditions.Return Authorisation numbers are valid for seven (7) days from date of issue.
A) RETURNED FOR WARRANTY
The cost of returning goods to Wiretek Australia under warranty is the sender's responsibility.Goods should be properly packaged for return, as goods damaged in transit will void warranty.Goods returned for warranty will be replaced or credited at Wiretek Australia's discretion.Whilst Wiretek Australia will endeavour to return warranted goods to sender as quickly as possible, temporary replacement items will not be supplied.A copy of original invoice must also accompany warranty returns.All products carry a 12-month warranty period from date of invoice except as otherwise indicated or advertised.Goods returned, with No Fault Found will be charged a minimum service fee of $25.00 + 10% GST per item.
B) RETURNED FOR CREDIT
All credit requests must be made in writing to your Sales Account Manager.Specifically ordered non-stock items (denoted by ## on invoice) will not be accepted back for credit.Credit will be issued at Wiretek Australia's discretion and where applicable restocking fees of 20% will apply.Goods may be considered as eligible for credit return provided that ALL of the following criteria are met: -The goods are returned unopened, undamaged and in original packaging, and as such must not have additional price, warranty, freight and or any other stickers & tags attached.The returned goods are received by Wiretek Australia within 7 days of receipt of goods.If returned goods are deemed by Wiretek Australia NOT to be in a re-saleable condition, credit will be denied and it will be the senders responsibility to arrange collection of goods.Unless Wiretek Australia have mis-shipped products, freight charges will be paid by the client.All Freight charges will be paid by the client, unless otherwise agreed by Wiretek Australia.Specifically ordered non-stock items (denoted by ## on invoice) will not be accepted back for credit.

Limit Liability

These conditions do not exclude, restrict or modify the application of any provisions of any Commonwealth, State or territorial law which by law cannot be excluded, restricted or modified. The Company shall not be liable or responsible for any loss, costs, damage, injury to property or persons resulting from, arising out of, or in connection with the acquisition, delivery, re-supply, retaking of possession, installation or use of the goods or any loss, costs, damage or injury resulting from the negligence of the company, its servants or agents or any other cause whatsoever.Any advice, recommendation, information or representation provided by the Company as to the quality or performance of the goods or their suitability for a particular purpose or otherwise in relation to the goods is given in good faith but without any liability or responsibility on the part of the company. The liability of the company for a breach of any term, condition or warranty shall be limited to one of the following:-the replacement of the products or the supply of the Relevant products, orthe repair of the products

Security

This web site takes every precaution to protect our customer's information. When customers submit sensitive information via the web site, such information is protected both online and off-line. Where sensitive information is required, the transmission of information is encrypted and protected using Secure Sockets Layer (SSL). This includes the submission of any payment information such as credit card details. Wiretek Australia uses SSL encryption to protect sensitive information online and do everything in our power to protect user-information off-line. All of our customer's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information.

Costs

The Applicant is liable for all and any costs and expenses incurred by the Company, including legal costs and the costs of any mercantile or collection agent engaged by the Company to protect, recover or enforce any of the Company's rights under this agreement. If you have any questions regarding our terms and conditions please do not hesitate to call us on (02) 9672 4548.
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